Olga Wolska-Płonka18 paź3 minuser exerienceA lesson on why never to forget about user experienceThree Mile Island, 1979 - a catastrophic nuclear incident! The culprit? Not just human error, but a design flaw that spiralled into...
Olga Wolska-Płonka20 wrz6 minpersonal developmentThe importance of work-life balanceIn today's fast-paced and demanding world, work-life balance is a crucial concept that refers to the equilibrium between professional and...
Kuba Płonka13 sie5 mincustomer experienceLeadership Redefined: Why Technical Experts Are the Best LeadersIn the realm of leadership, a fascinating truth emerges: the most remarkable leaders are not just adept at steering the ship but also...
Olga Wolska-Płonka12 sie7 minuser exerienceHow to build UX maturity within the organisationToday we will discuss how to build UX maturity within an organisation. It covers what UX maturity is, how to assess it, and ways to...
Olga Wolska-Płonka3 sie3 mininnovationHarmony in Action: The Dynamic Duo of UX and CX CollaborationIn today's rapidly evolving digital landscape, the seamless fusion of Customer Experience (CX) and User Experience (UX) has become...
Kuba Płonka22 lut4 mincustomer experienceGame On: How Gamification Can Drive Engagement and LoyaltyWhat gamification is, how does it work, and is it worth or not to implement it in your product.
Kuba Płonka4 sty5 mincustomer successWhen PM meets CSM; partnership between support and product teamsFostering collaboration: Customer Success & Product teams, innovative experiments, streamlined inter-team work.